@article{weko_9253_1,
   author	 = "亀田,すみ子 and 小熊,佐智子 and 中野渡,千早 and 宝達,都 and 三橋,公美 and 秦,温信",
   title	 = "接遇の患者満足度に及ぼす影響",
   journal	 = "札幌社会保険総合病院医誌 = Journal of Sapporo Social Insurance General Hospital (JSSIGH)",
   year 	 = "2005",
   volume	 = "14",
   number	 = "2",
   pages	 = "20--27",
   month	 = "dec"
}